AWHONN Return Policy

Items may be returned, unmarked and in saleable condition, within 30 days of receipt for a full refund, minus shipping and handling with the exception of the Neonatal Orientation and Education Program (NOEP), CD-ROMs and Archived products. NOEP, CD-ROMs and Archived products are non-returnable, non-refundable and all sales are final. Electronic media, including NOEP, CD-ROMs and DVDs may be exchanged for same ITEM ONLY if damaged or defective. Electronic media cannot be returned for refund.

Returned items must be accompanied by an AWHONN returns form and a copy of the order invoice. Please provide the information requested on the return form along with a brief explanation for the reason of the return. Contact the AWHONN Customer Service Dept. to request a return form, 1-800-354-2268 (US), 1-800-245-0231 (Canada) or email, Shipping and handling charges are not refundable. All sales are final after 30 days. Address returns to:

16 Avenue A
Leetsdale, PA 15056-1304

Please be advised that all charges are in U.S. Dollars and will appear as such on your credit card. When entering your credit card number, please do not use dashes or spaces. For example: 1111222233334444.

AWHONN is accredited as a provider of continuing nursing education (CNE) by the American Nurses Credentialing Center's Commission on Accreditation.